Terms & Conditions

Last Updated: 22 August 2026

Welcome to WanderNest Holidays. These Terms & Conditions govern your access to and use of the WanderNest Holidays website, platform, booking services, B2B services, and related travel products.

By accessing or using our website or making a booking through WanderNest Holidays, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About WanderNest Holidays

WanderNest Holidays is a travel services platform providing access to travel-related products and services, including flights, hotels, holiday packages, transfers, and B2B travel solutions.

Certain travel products may be supplied or fulfilled by third-party airlines, hotels, suppliers, aggregators, destination-management companies, or other travel service providers.

2. Eligibility

By using our website or services, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.
• You will use our services only for lawful purposes.
• You will not misuse, disrupt, or attempt to gain unauthorized access to our platform.

If you are making a booking on behalf of another traveler, you confirm that you are authorized to provide their information and accept these Terms & Conditions on their behalf.

3. Bookings & Reservations

All bookings are subject to availability and confirmation.

A booking request or temporary reservation does not necessarily constitute a confirmed booking until payment has been successfully processed and confirmation has been issued by WanderNest Holidays or the relevant service provider.

Prices and availability may change until a booking is confirmed.

Customers are responsible for reviewing all booking details before completing payment, including:

• Passenger or guest names
• Travel dates
• Destinations
• Flight details
• Hotel details
• Number of travelers
• Baggage allowance
• Fare conditions
• Cancellation and amendment conditions

Once a booking is confirmed, corrections or changes may be subject to additional charges.

4. Flight Bookings

Flight tickets are subject to the fare rules, terms, conditions, and policies of the relevant airline and fare provider.

Airlines may change flight schedules, timings, routes, baggage allowances, or other conditions.

WanderNest Holidays is not responsible for airline-initiated schedule changes, delays, cancellations, missed connections, denied boarding, overbooking, baggage issues, or other circumstances outside our reasonable control.

Customers should verify their flight status before travelling.

5. Hotel Bookings

Hotel reservations are subject to the hotel’s individual policies.

These may include:

• Check-in and check-out times
• Security deposits
• Identification requirements
• Local taxes
• Resort fees
• Cancellation conditions
• Minimum-age requirements
• Extra-bed charges
• Additional guest charges

Any additional charges imposed directly by the hotel are the responsibility of the customer unless specifically included in the booking.

6. Holiday Packages

Holiday packages may contain multiple services provided by different suppliers.

The inclusions, exclusions, itinerary, accommodation, transportation, activities, and cancellation conditions will depend on the specific package purchased.

WanderNest Holidays reserves the right to make reasonable changes to an itinerary where necessary due to availability, operational requirements, weather, safety considerations, supplier changes, or circumstances beyond our control.

Where material changes occur, we will make reasonable efforts to communicate them to the customer.

7. Pricing & Payment

All prices displayed on our website are subject to availability and may change without prior notice until a booking is confirmed.

Depending on the product, displayed prices may or may not include taxes, service charges, baggage fees, visa fees, local taxes, or other additional charges. Customers should review the final price and inclusions before making payment.

A booking is generally considered confirmed only after successful payment and issuance of the applicable confirmation or ticket.

8. Payment Authorization

By submitting payment, you confirm that you are authorized to use the selected payment method.

WanderNest Holidays may refuse, cancel, or hold a transaction where there is a reasonable concern regarding payment authorization, fraud, misuse, technical errors, or other security issues.

9. Cancellation & Refunds

Cancellation and refund eligibility depends on the specific product purchased and the applicable supplier’s rules.

Different airlines, hotels, suppliers, and packages may have different cancellation policies.

Where a refund is permitted, applicable supplier charges, cancellation fees, service fees, payment-processing charges, or other non-refundable amounts may be deducted.

Refund processing times may depend on the relevant airline, hotel, supplier, payment provider, or banking institution.

WanderNest Holidays will make reasonable efforts to process eligible refunds once the applicable supplier has released the funds.

10. Amendments & Changes

Requests to change travel dates, passenger details, hotel bookings, destinations, or other booking information may incur additional charges.

Any amendment is subject to availability and the applicable supplier’s rules.

Some fares and bookings may be completely non-changeable.

11. Travel Documents

Customers are responsible for ensuring that they possess all documents required for their journey.

Depending on the destination and circumstances, these may include:

• Valid passport
• Visa or entry permit
• Transit visa
• Travel insurance
• Vaccination or health documentation where legally required
• Proof of accommodation
• Return or onward ticket
• Other documents required by immigration or border authorities

WanderNest Holidays does not guarantee that a traveler will be granted a visa or admitted into any country.

12. Visa & Immigration

Visa requirements are determined by governments and immigration authorities and may change without notice.

Customers are responsible for checking the latest requirements applicable to their nationality, destination, transit points, and purpose of travel.

WanderNest Holidays does not guarantee visa approval, immigration clearance, or entry into a country.

Any visa-related assistance provided by WanderNest Holidays is subject to the applicable service terms.

13. Customer Information

Customers must provide accurate information when making bookings.

Incorrect names, passport information, dates of birth, contact details, or other booking information may result in additional charges, inability to travel, cancellation, or refusal by the relevant service provider.

WanderNest Holidays is not responsible for losses resulting from incorrect information supplied by the customer.

14. Third-Party Suppliers

Travel services may be provided by independent third parties.

WanderNest Holidays acts as a travel intermediary or booking platform where applicable and does not directly operate every airline, hotel, transportation service, attraction, or travel product listed on the platform.

Third-party suppliers remain responsible for the actual delivery of their respective services.

Their own terms and conditions may also apply.

15. Website Information

We make reasonable efforts to keep information on our website accurate and up to date.

However, errors, technical issues, supplier changes, or outdated information may occasionally occur.

WanderNest Holidays reserves the right to correct pricing, availability, descriptions, or other information and, where appropriate, cancel a booking affected by a clear technical or pricing error.

16. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Introduce malicious software or harmful code.
• Interfere with the operation of the website.
• Scrape, copy, reproduce, or commercially exploit website content without permission.
• Use automated systems to make bookings without authorization.
• Provide false, fraudulent, or misleading information.

We reserve the right to suspend or terminate access where misuse is suspected.

17. Intellectual Property

The WanderNest Holidays name, logo, branding, website design, text, graphics, software, content, and other materials are protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our intellectual property without prior written permission.

Third-party trademarks, logos, and brand names remain the property of their respective owners.

18. Limitation of Liability

To the extent permitted by applicable law, WanderNest Holidays will not be responsible for losses resulting from circumstances beyond our reasonable control, including:

• Airline or hotel cancellations
• Flight delays
• Natural disasters
• Weather events
• Government restrictions
• Immigration or visa decisions
• Strikes or industrial action
• Political instability
• War or civil unrest
• Pandemics or public-health emergencies
• Technical failures of third-party suppliers
• Lost or delayed baggage
• Customer-provided incorrect information

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

19. Force Majeure

WanderNest Holidays will not be liable for failure or delay in providing services caused by events beyond our reasonable control.

Such events may include natural disasters, extreme weather, war, terrorism, civil disturbances, government action, strikes, epidemics, pandemics, infrastructure failures, telecommunications failures, or other unforeseeable events.

20. Privacy

Information provided by customers may be processed in accordance with our Privacy Policy.

By using our services, you acknowledge that certain personal information may need to be shared with airlines, hotels, payment providers, suppliers, government authorities, or other service providers where necessary to fulfill your booking or comply with legal requirements.

21. B2B Platform

Additional terms may apply to users of the WanderNest Holidays B2B platform.

B2B partners are responsible for maintaining the confidentiality of their account credentials and for all activity conducted through their accounts.

Commission structures, payment terms, booking conditions, credit arrangements, cancellations, and partner eligibility may be governed by separate B2B agreements or policies.

WanderNest Holidays reserves the right to suspend or terminate a B2B account for misuse, fraudulent activity, outstanding payments, violation of partner terms, or other legitimate business reasons.

22. Account Security

Where accounts are available, users are responsible for maintaining the confidentiality of their login credentials.

If you suspect unauthorized access to your account, you should notify WanderNest Holidays immediately.

WanderNest Holidays will not be responsible for unauthorized activity resulting from a customer’s failure to protect their account credentials, subject to applicable law.

23. Communications

By providing your contact information, you agree that WanderNest Holidays may contact you regarding bookings, payments, cancellations, service updates, customer support, and other transaction-related matters.

Marketing communications will be handled in accordance with applicable law and your communication preferences.

24. Complaints & Customer Support

If you experience an issue with a booking, you should contact WanderNest Holidays as soon as reasonably possible.

Where a third-party supplier is responsible for the issue, we may assist in communicating with the supplier, but the supplier’s own policies and obligations may apply.

25. Changes to These Terms

WanderNest Holidays may update these Terms & Conditions from time to time.

The updated version will be published on our website with a revised “Last Updated” date.

Continued use of our website after an update constitutes acceptance of the revised Terms & Conditions, subject to applicable law.

26. Governing Law

These Terms & Conditions shall be governed by the laws applicable to the entity providing the relevant WanderNest Holidays service, subject to applicable consumer-protection and other mandatory laws.

Any dispute shall, where legally permissible, be subject to the jurisdiction of the competent courts applicable to WanderNest Holidays.

27. Contact Us

If you have questions regarding these Terms & Conditions, bookings, cancellations, refunds, or other travel services, please contact us:

WanderNest Holidays
Website: wandernestholidays.com
Email: info@wandernestholidays.com